United Club

San Francisco, CA (SFO) Terminal 3, Concourse E, near gate E3
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COVID-19 service adjustments: United Club is open with special service provisions.

The basics
Operated by
United (UA)
United (UA)
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:           
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Overall

  • Kind of old fashioned interior, but nice apron view. Quite crowded.

    Very limited selection of breakfast items and beverages. Acoholic drinks can be bought at the bar.

    Free WIFI, some newspapers and magazines, business centre and clean restrooms.

  • We’ll go with a harsh two star rating. The club is brand new and a three star rating would be in order considering the pristine décor and views. But the constant crowding and lack of privacy are annoying – in this regard, the two other clubs at SFO fare better despite looking older.

  • Tony Appleby

    The layout is obviously crafted to maximize the number of people that may be accommodated whilst sacrificing comfort and style completely. On a mid-morning this past Friday it was completely filled to capacity and the impression was of a tightly laid-out office plan. Patrons were saddled very close to one another with absolutely no personal space truly afforded; a cattle-car effect with folks lined up in lengthy rows of side-by-side seating. Indeed, the main terminal hall offers significantly better accommodation for whiling away the time.

    Food options were the typical comparatively dismal “new” United fare and not replenished in a timely manner. The bar was small and uncomfortable. And the bright lighting and open floor plan adds no relief from the concept of harried travel. Two smallish bathrooms were almost too readily accessible and situated amidst the flow pattern of the overall space.

    Personally, I *very* much preferred the layout and ambiance of the temporary Club that preceded this one. Even the lack of windows there presented a sense of calm and relaxation which the new Club does not come close to replicating. I’ll walk the extra distance to the older Club in Terminal 3 happily rather than be stuck in this swing-and-a-miss new one.

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