United Club

Name: United Club - IAH Terminal E
Address: Houston, TX - George Bush Intercontinental (IAH), Terminal E, between Gates E11 and E12, Houston, TX, United States
Rating: 2

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United Club – Houston Intercontinental (IAH) Terminal E
United operates no less than five United Clubs at its Houston Bush hub airport. The Concourse E location is most convenient to international gates, though travelers are welcome to use any of the other clubs, which all are conveniently accessible along the Skyway transit system.
United Club IAH design
The United Club at Houston Intercontinental airport Terminal E overlooks the atrium at the heart of the concourse.
Once Continental Airlines’ flagship lounge, the club was designed to impress with elegant finishes, expansive views, and an a full range of amenities.
United Club – Houston Intercontinental (IAH) Terminal E
Time has passed. The decor has faded, and the club has been robbed of its top floor to make room for a new Polaris Lounge exclusively for long-haul premium passengers. The club is often busy, and routinely crowded.
The essentials are still there. Perched above the reception level, the lounge benefits from plenty of natural light and boasts exciting tarmac views.
A variety of seating arrangements is available, and power outlets are plentiful.

United Club IAH amenities
The United Club at Houston Intercontinental airport Terminal E features a set of essential amenities including a bar, a theater room with a large TV, a family room on the second floor, and a selection of food and beverages.
United Club – Houston Intercontinental (IAH) Terminal E
The continental breakfast spread includes bagels, oatmeal, and cereal, while snacks, soups, and salads are available throughout the day. The fare is simple but tasty, yet no substitute for a full meal. Soft drinks including flavored water, house wines and well drinks are complimentary, while premium beverages come at a cost.
The theater room features comfortable loungers facing a large TV screen, and doubles as a relatively comfortable space to catch a brief nap, should you carry noise-canceling headsets.
The concept of a family room is appreciated, though the room is rather barebones—it is merely a space for families to sit behind closed doors, but it is a devoid of any substantial entertainment feature.
The business center provides a shared printer. Complimentary Wi-Fi is available throughout the club but tends to be painfully slow at peak times.
Note that the United Club does not offer showers anymore.
United Club IAH bottom line
While dated, the United Club at Houston George Bush Intercontinental airport Terminal E remains a comfortable and functional lounge, when it’s not excessively busy.
Time permitting, consider walking over to the United Club at Terminal C North, which was recently remodeled and boasts a fresh new design as well as a large buffet and bar area.
Note that United and Star Alliance long-haul premium passengers are invited to use the excellent Polaris Lounge in lieu of the United Club.
The pluses
The tarmac views.
The minuses
The tired design.
The crowds and noise level.
The limited snack selection.
All food items are complimentary. Soft drinks, house wines and well drinks are complimentary, while premium drinks are available for purchase. All selections and pricing are subject to change.
Breakfast (until approximately 10am)
- Banana nut breakfast bread, mini corn muffin, selection of bagels, sliced whole wheat bread, rye bread and white bread, served with butter, cream cheese and preserves.
- Fresh cut honeydew and cantaloupe.
- Rotating: fresh blackberries, fresh cut pineapple, orange segments, minted grapefruit segments.
- Whole apples and bananas.
- Greek vanilla yoghurt.
- Granola.
- Selection of cereals: Raisin Bran, Cheerios, Special K and Corn Flakes; whole milk, semi-skimmed milk.
- Orange juice, grapefruit juice, cranberry juice.
- Assorted teas with steeping ingredients: honey, lemon, fresh mint, sliced ginger
- Citrus infused water (lemon, orange, lime)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
Lunch menu
- Rotating soup 1: Chicken corn chowder with sweet peppers, mushroom onion bisque; Cheddar cheese and beer; Chicken noodle; Beef pot roast; Butternut squash; Beef barley.
- Rotating soup 2: Mushroom onion bisque; Roasted vegetable; Southwestern vegetarian chili; Broccoli and cheddar; Italian wedding; Roasted tomato and red pepper.
- Fresh chopped herbs, chopped green onions, croutons, baked tortilla strips, whole wheat crackers, whole wheat roll, and seeded parker house roll.
- Salads: Spring, romaine, kale mixed green; Chopped tomatoes; Sliced red onions; Sliced cucumbers; Shredded carrots, served with LF ranch, honey mustard, olive oil and balsamic vinegar.
- Rotating signature composed salads: Tuscan bean; Honey bean barley; Wheat berry crunch; Cranberry quinoa and pumpkin; Tri‐color chickpea; Pad Thai.
- Rotating desserts: Lemon bars, Toffee brownie bites; Oreo brownie bites; Blondie bites; Melt-a-way bar; Carrot cake bars.
- Double chocolate chip cookies.
- Whole apples and bananas.
Afternoon menu
- Cheeses: Swiss, Cheddar.
- Rotating artisanal feature item: Wheel of parmesan; Chandoka; Smoked gouda; Fontina; Brie; Ementhaler.
- Crudites: carrot sticks, celery sticks, cucumber slices, ranch dressing, blue cheese dressing.
- Mediterranean board: prosciutto, chorizo, salami, mortadella, served with capers, gherkins, whole grain Pomery mustard, sliced baguettes.
- Mediterranean board rotating options: Sopressata, Capicola; Bresaola; Pate or terrine.
- Snack mix: 4 hour power trail mix (cashews, pumpkin seeds, golden raisons, dried blueberries.)
- Hydration station: citrus infused water (lemon, orange, lime.)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
Complimentary drinks
- Water, soft drinks and juices.
- Red Bull and Red Bull sugar free.
- Coffee, espresso, latte, cappuccino, tea, hot chocolate.
- House red and white wines.
- Prosecco: Mionetto.
- Vodka: Smirnoff.
- Red Gin: Beefeater.
- Rum: Cruzan.
- Whiskey: Evan Williams, Black Label.
- Scotch: Cutty Sark.
- Beer: Miller Lite, Bud Lite, Budweiser.
Premium cocktails
- That Toddlin’ Town: Chicago distilled Koval Four Grain Whiskey, Rare Tea Cellar Sicilian Blood Orange Tea, Balsam American Amaro, Strawberry, Citrus and Mint: $10
- The Hanky Panky: A modern twist on the classic 1903 cocktail first introduced at London’s Savoy Hotel American Bar Hendrick’s Gin, Blood Orange, Sweet Vermouth, Fernet Branca, and Rosemary: $10
- Basil Raspberry Margarita: Delightfully refreshing with a hint of the unexpected Patron Reposado, Lemon, Lime, Cointreau, Pure Agave, Raspberry Puree, fresh Basil & Salt Schmear on the side: $10
- Mule Cocktails: A delicious combination of house-made ginger beer, juicy lime and any spirt of your choice topped with aromatic bitters: $10
- Texas Mule: Tito’s Handmade Vodka and Angostura Bitters: $3
- Spicy & Stormy: Captain Morgan Rum and Dale DeGroff Aromatic Bitters: $3
- Orange Ginger: Veuve Cliquot Champagne and Regan’s Orange Bitters: $3
- London Buck: Bombay Sapphire Gin and Regan’s Orange Bitters: $3
- Presbyterian: The Duke Whiskey and Angostura Bitters: $3
- Moscow Mule: Grey Goose and Angostura Bitters Grand Marnier Float: $3
Premium beers and wines
Beer
Local craft: $3
Blue Moon: $5
Corona Extra: $5
Goose Island 312: $5
Heineken: $5
Lagunitas IPA: $5
Revolution Anti-Hero IPA: $5
Sam Adams: $5
Stella Artois: $5
White wines
Esperto Pinot Grigio: $9
Love Block Sauvignon Blanc: $12
Moonlite White Blend: $9
Rombauer Chardonnay: $15
Fleur de Prairie Rose: $8
Champagne
Moet & Chandon Imperial Brut: $15 By the Glass
Piper-Heidsieck Rose: $30 Half Bottle
Red wine
Layer Cake Pinot Noir: $9
Decoy by Duckhorn Merlot: $9
Motto Gun Ho Red Blend: $9
Bonterra Zinfandel: $9
Jordan Cabernet Sauvignon: $15
Stag’s Leap Wine Cellars Artemis Cabernet Sauvignon: $15
Premium spirits
Vodka
Deep Eddy: $7
Ketel One: $9
Grey Goose: $12
Gin
Bombay Sapphire: $9
Hendrinck’s: $12
Tequila
Patron Silver: $9
Patron Reposado: $12
Rum
Bacardi: $7
Captain Morgan: $7
Bourbon, Whiskey & Rye
Jim Beam White Label: $7
Buffalo Trace: $9
Bulleit Rye $9
Jameson: $9
Crown Royal: $12
Maker’s Mark: $12
Scotch & Cognac
Glenfiddich 12 year: $12
Courvoisier VS: $12
Macallan 12 yr: $15
Glenlivet Founde’s Reserve: $12
Balvenie DoubleWood: $15
Liqueurs
Baileys: $7
Campari: $7
Cointreau: $7

You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

Star Alliance

Access for eligible customers traveling on any Star Alliance member airline.

ANA (NH)	Aegean (A3)	Air Canada (AC)
Air China (CA)	Air India (AI)	Air New Zealand (NZ)
Asiana (OZ)	Austrian (OS)	Avianca (AV)
Brussels Airlines (SN)	Copa Airlines (CM)	Croatia Airlines (OU)
EVA Air (BR)	Egyptair (MS)	Ethiopian Airlines (ET)
LOT Polish Airlines (LO)	Lufthansa (LH)	SAS (SK)
SWISS (LX)	Shenzhen Airlines (ZH)	Singapore Airlines (SQ)
South African Air (SA)	TAP Air Portugal (TP)	Thai Airways (TG)
Turkish Airlines (TK)	United (UA)

United Club at Houston, TX - George Bush Intercontinental (IAH) welcomes:
- United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
- United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (paper or electronic passes) (no guests)
- Active U.S. military personnel departing on a same day United flight (+family members)
- Amtrak Guest Rewards Select Plus and Select Executive members departing on a same day United flight (+1 guest and children under the age of 21.)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)
Notes:
- Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
- A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.
View detailed access rules at united.com
Cards accepted

$Air Canada Maple Leaf Lounge membership accepted\$
When flying Star Alliance. NA Plus and WW memberships only.
4bc19d452a89ef3b1593f288
United Club
3.0
Based on 138 Reviews

Michelle R.
2019-08-17 06:05:33
Really disappointed in the way this can even be called a "lounge". I had a 7 hour layover and brought my family of 4 with me. It was crowded, the food and...

Randy D.
2019-05-14 09:42:03
Currently working on reducing the cost of a First Class ticket, with free drinks and food. Plan will continue once on plane... Possibly a break even...

Rose K.
2019-02-10 12:24:41
A nice space to break away from the busy hustle of the terminal. The veggies were fresh and the ladies were on top of keeping things replenished....

Jerry C.
2018-08-06 19:52:44
I think I've been to all the IAH United Clubs, and this one in Terminal E is probably the best of the lot. It's huge and not overcrowded compared to other...

Nick L.
2018-08-02 15:37:02
Whoever designed United lounges definitely had the hots for uniformity. They're kinda like the airports they serve - if you had a minor stroke and forgot...

Rachel S.
2018-07-04 07:28:44
We had a short layover from Houston to London so we stopped by the lounge for an hour. The ladies (greeters) in the front were sweethearts and made the...
Overall:
- M. Harry
  
  3 years ago
  0 people like this.
  My husband and I were traveling with our two children, one an adult, the other a teenager. We were informed that a member (my husband) may only bring two guests into the club. Fine. My husband and son went in while my daughter and I went to have lunch elsewhere. When we returned, my son was just leaving to catch his flight home. We said, okay, now my daughter and I can be admitted as the two guests, right? The front desk clerk actually laughed at that suggestion! “Oh no ma’am, you can’t just switch guests!” Why not, I wanted to know. “Because our computer is not set up that way!” Oooh. Good reason, United. Nice work, as usual.
  Reply ↓
  1. loungereview.com Post author3 years ago
    0 people like this.
    While the agent’s delivery may not have been the most professional, they were correct. Guest rules cannot be circumvented by switching guests.
    Reply ↓
- loungereview.com Post author
  
  6 years ago
  0 people like this.
  Three stars for the showers, but a two-star feel otherwise.
  Reply ↓
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