When it comes to Seattle, Delta means business. The Atlanta carrier has taken the Pacific Northwest by storm, turning the formerly modest airport of the Emerald City into a major international hub in just a few years. The airline has grown by over 35% since July 2014, with over 125 peak-day departures to more than […]
United Airlines has opened its next-generation United Club at its Chicago O’Hare International Airport hub. The lounge, located at Gate B6, grew from 13,000 square feet seating 206 travelers to 17,435 square feet seating 374. The new United Club at ORD B6 offers complimentary hot food Jimmy Samartzis, vice president, Food Services and United Clubs, noted that […]
Priority Pass unlocks the doors to over 950 airport lounges worldwide. Priority Pass members may access lounges and enjoy a comfortable and relaxing experience at the airport typically reserved for premium or elite passengers, regardless of their airline or class of service. Founded in 1992, Priority Pass has long been in the arsenal of the savvy frequent […]
Delta Air Lines has unveiled a new 24,914 square foot Sky Club in Concourse B near Gate B18 at Atlanta’s Hartsfield-Jackson International Airport (ATL). The club, which opened on September 23, is suspended over the tarmac, offering great views of the runway and downtown Atlanta. Claude Roussel is the managing director of Delta’s Sky Clubs. He […]
The new lounge for first and business class passengers at Los Angeles International Airport is the latest to receive the Facets of Abu Dhabi branding from Etihad Airways. The Abu Dhabi-based airline has 15 lounges around the world. The new lounge, Etihad’s first on the West Coast, is located in the Tom Bradley International Terminal […]
Australia’s Brisbane International Airport is the country’s third-largest facility, serving 21.9 million passengers in 2015, according to statistics from the Bureau of Infrastructure, Transport and Regional Economics. Brisbane Airport underwent a $45 million facelift that was unveiled in October 2015 as befitting its status as an important hub for international airlines looking to attract premium […]
Delta passengers flying through the mile high city rejoice: this week, Delta opened a Sky Club lounge at Denver International airport (DEN), offering Sky Club members and premium passengers a long anticipated haven away from the bustle of the terminal. Delta’s unveiling of the new Sky Club has been decidedly low key. The airline did not even […]
The cat is out of the bag. Yesterday morning in New York, United’s CEO Oscar Munoz unveiled with great fanfare the airline’s long awaited — and widely expected — complete overhaul of business class service. United has traditionally offered a premium product that lagged behind competitors — a weakness that was partially offset by the […]
Belgium’s boutique flag carrier, Brussels Airlines, offers worldwide service from their Brussels hub. A member of the Lufthansa Group and Star Alliance, the carrier offers customer pleasing staggered lie-flat seats in Business Class on long-haul aircraft, as well as traditional Euro-style business class seating with blocked middle seats on short-haul flights. Eighteen months ago, Brussels Airlines unveiled The […]
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Munich’s Franz-Josef Strauss Airport, one of Europe’s slickest and most efficient airports with an incredible 30 minute minimum connection time, has just received a significant upgrade. Back in August, we wrote about the new Terminal 2 Satellite building, which was under construction in collaboration between Munich Airport and Lufthansa. Today marks the end of a long journey: after […]
Back in August, we published our Definitive Guide to United BusinessFirst and Global First Arrivals services in order to help our readers make the most of their trips in United BusinessFirst and Global First. For years, United had been offering a seldom advertised but valuable service inherited from Continental Airlines: the ability to enjoy a complimentary […]
Six weeks ago, we wrote about the opening of the new satellite Concourse D at Dubai International airport (DXB). The Terminal 1 extension is now the home of all major international airlines, with the notable exception of Qantas, who benefits from access to the flagship Concourse A thanks to their partnership with Emirates. The new concourse is […]
Flights from the East Coast of the US to western Europe can be deceptively short, especially with favorable winds. What might be a blessing for economy passengers in ever shrinking seats is also a challenge for travelers wishing to sleep. While most airlines offer flat bed seating in premium classes, even a seven hour flight […]
The limits of Emirates’ ambitions seem to be boundless. Since its modest beginnings in 1985, the airline has experienced such a dramatic growth that it currently ranks as the fourth largest airline in the world in terms of number of international passengers carried. A tangible measure of Emirates’ expansion is the growing footprint of Dubai International airport […]
As the Big Three US airlines offer overall remarkably similar on-board products – lie-flat bed seats have become the norm in international Business Class, catering is improving, Wi-Fi is broadly available, and First Class is shrinking – ground services are becoming the next battleground. United, American and Delta are all making significant investments in their lounge product, […]
On Tuesday, American Airlines unveiled an ambitious roadmap to improve the ground experience for their club members as well as top-elite and premium passengers. The announcement builds and expands on an earlier plan to renovate Admirals Clubs system wide – a move that followed the merger with US Airways in an effort to address years of […]
There is lots to love about the British Airways Galleries First Lounge at London Heathrow (LHR) Terminal 5: the terrace overlooking the bustling concourse and busy tarmac, the quirky décor (horse-shaped lamps!), the generous food and drink selection and cooked-to-order meals, and, of course, the Champagne Bar — where else can you taste a Castelnau […]
The Lufthansa Group is on a roll. A few weeks ago, SWISS unveiled three new glorious lounges at Zurich airport Concourse E with high-end catering. At Heathrow airport, the German flag carrier is renovating their lounges. And at their Munich hub, Lufthansa is also about to enhance the passenger experience with a brand new satellite building and […]
On Friday, January 29th, 2016, SWISS, the Swiss flag carrier – a member of the Lufthansa Group and Star Alliance – celebrated the delivery of its first Boeing 777-300ER. The aircraft landed at Zurich airport, fresh off the Boeing final assembly line in Everett, WA. The newest and largest member of the SWISS fleet features an […]
