As airlines continue to offer their premium customers the very best amenities, one way they are stepping up their games is in airport lounge design. We’re taking a peek at the process behind the design of flagship lounges by LATAM and Cathay Pacific. Putnam brings timeless design to LATAM Lounges Olivia Putnam, artistic director at […]
If you’re a traveler with regular access to airport lounges, you may have noticed a major change in the wines served at Delta Air Lines’ Sky Clubs and United Airlines’ United Clubs. At Delta, a wine selection curated by Andrea Robinson About a year and a half ago, Delta embarked on a significant passenger experience […]
Today American Express celebrates the opening of the long-awaited expansion of The Centurion Lounge at Seattle-Tacoma airport. We joined American Express on a tour ahead of the public opening in order to scope out the new space and amenities. The Centurion Lounge: an overview We’ve written extensively about the burgeoning Centurion Lounge network, American Express’ […]
Plaza Premium’s ambitions at London Heathrow seem boundless. Eager to tap into one of the hottest European markets—Heathrow passenger traffic reached a record 75.7 million in 2016—the company is yet again expanding its footprint, with the arrival of three new lounges at Terminals 3, 4, and 5. Born in Hong Kong, Plaza Premium Group, the […]
The unveiling of Air France’s new lounge a Paris Charles de Gaulle Terminal 2G this week marks the dawn of a new era for the carrier’s Schengen passengers. Terminal 2G: 20 narrow-body gates for Schengen flights Opened in 2008, Terminal 2G is one of the latest additions to the sprawling Roissy hub. Dedicated to flights within […]
As the independent lounge market continues to expand—revealing customers’ appetite for a comfortable ground experience, perhaps in response to ever-shrinking seats and increasing nickel-and-diming—an unexpected outsider has redefined the domestic US premium lounge experience: American Express. The financial institution unveiled its first Centurion Lounge in the US at Dallas/Ft. Worth airport (DFW) a few years ago, […]
As travelers look to airlines to provide more food options in their premium lounges, we look at how three global carriers are meeting those needs. The challenge for these airlines is to offer myriad food options to adapt to different nutrition needs, time zones, eating habits and cultures. Excellence at Qatar Lounges worldwide Doha-based Qatar […]
It’s been a busy year for lounge operator Plaza Premium after opening new facilities at Taiwan Taoyuan International Airport, Siem Reap International Airport, Brisbane Airport and Phnom Penh International Airport, and an arrivals lounge at Rio de Janeiro–Antonio Carlos Jobim International Airport all in 2016. Plaza Premium has more than 80 locations in 28 international airports. And […]
On a trip home from India two years ago, I flew business class on Lufthansa, which meant I had lounge access in Delhi and Frankfurt. The German flag carrier went all out for the holidays, offering warm gluhwein and traditional German Christmas pastries and cookies in both lounges. So we decided to take a look […]
