It’s been three long years since American Airlines tantalized the industry by announcing a complete reboot of premium ground services, complete with elegant seating areas exclusively for elite and Business Class passengers, and a luxurious complimentary full-service dining experience for First Class customers. The largest US carrier promptly rolled out the new-generation Flagship Lounges at […]
At United’s Polaris Lounge Los Angeles launch event, all eyes were on the airline’s posh new facilities for intercontinental business class passengers. But the management team also touched on some exciting upcoming United Club developments. The United Club is United’s membership-based lounge product. Premier Gold customers also receive access when traveling internationally. We sat down with Alex […]
Call it a teaser, perhaps. Or maybe a birthday that came a little too soon. On Monday, February 1st, oneworld, the second largest global airline alliance which links behemoths such as British Airways, American Airlines, Cathay Pacific, and Qantas announced a network of branded airport lounges—but stopped short of providing any details. The broader announcement, […]
We’ve written extensively about American Express Centurion Lounges. Located at eight airports in the US and reserved exclusively for Centurion and Platinum card holders and their guests, the clubs are elegant retreats featuring a complimentary full bar, free hot meals designed by celebrity chefs, luxurious shower suites, and stylish seating and work areas with power […]
Watch out, LA: there’s a new star in town. This morning, United unveiled the highly-anticipated Polaris Lounge to guests and members of the media. The Polaris Lounge LAX is the airline’s fifth exclusive club for intercontinental business class passengers, and the second in California after San Francisco. Initially anticipated in November 2018, the lounge is […]
American Express is spreading holiday cheer at The Centurion Lounge. From December 3rd through 17th, Centurion and Platinum card holders and their guests will be treated to exclusive tasting opportunities, surprise appearances, and giveaways at all eight US locations, courtesy of American Express and The Centurion Lounge partners. The event rounds up an eventful year […]
The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First […]
The airline that connects Abu Dhabi to the world is struggling to make ends meet. The carrier’s seemingly unbounded ambitions are slowing to a grinding halt in light of rising fuel costs, and a series of disastrous investments in fledgling airlines such as AirBerlin, Alitalia, and Jet Airways. Etihad is responding to losses of over […]
The club that helped reshape the airport lounge market in the US is making a comeback. Today, American Express opens a new incarnation of the very first Centurion Lounge in the US at Dallas Fort Worth International Airport Terminal D. The new club, located near gate D12, steps away from the former space by gate D17, […]
When everybody’s a VIP, no one’s a VIP. Today’s typical airport lounge experience is a far cry of what American Airlines envisioned back in 1939 when the carrier launched the first club ever at New York LaGuardia Airport. Initially intended as private havens for the lucky few and designed with the allure and flair of […]
Another month, another new United Polaris Lounge. It seems like the slow roll-out of Polaris, United’s re-imagined intercontinental business class product, is starting to feel like a distant memory. The airline has picked up a healthy pace over the last few months, introducing a newly-configured aircraft with flat beds and all-aisle access every 10 days, and […]
American Express is continuing to expand its wildly successful airport lounge network, with no less than three new locations on the books for 2019. On the heels of the arrival of two new clubs at Denver (DEN) and New York Kennedy (JFK), the financial institution will open a new Centurion Lounge at Los Angeles International […]
The United Polaris galaxy expanded ever so slightly today, as the airline unveiled the third Polaris Lounge location, at New York-Newark Liberty International airport (EWR.) A luxurious haven for passengers departing or arriving in United’s intercontinental premium cabin, the Polaris Lounge Newark is modeled on its predecessors at Chicago O’Hare and San Francisco, and boasts minutely […]
San Francisco airport has a new shining star. Today, United unveiled the widely-anticipated and long-awaited Polaris Lounge, an exclusive haven for passengers traveling on the carrier’s long-haul transcontinental premium service. The lounge also welcomes Business and First Class customers departing on flights operated by Star Alliance partners, including Lufthansa, Singapore Airlines, EVA Air, and ANA. At […]
Step inside the new British Airways Lounge at Rome’s Fiumicino Airport, and you may wonder if the airline has lost its roots. Walk through the new contemporary 4,950 sq. f. space (406 sq. m.) featuring soothing Earth tones, smooth lines, exquisite designer furniture, and a bold granite-topped bar, and you might ponder how British Airways […]
SWISS has reached another milestone in the transformation of the ground experience for premium passengers at Zurich airport. After a modest construction delay, the airline is launching its new First Class Lounge within the Schengen terminal, known as Dock A. The lounge opens on Monday, March 5th. A new check-in experience for SWISS First Class […]
Priority Pass, the largest airport lounge access program, opens the doors to over 1,000 airline clubs and independent lounges worldwide. Members may visit any eligible lounge, no matter which airline they’re flying, and regardless of their class of service. Memberships come in different flavors and at several price points, but the most cost-effective way to […]
Over the holidays, United quietly unveiled a much-needed expansion of its popular Polaris Lounge for premium long-haul passengers at Chicago O’Hare airport. Polaris Lounges, the ground experience component of United’s much-hyped rejuvenated Business Class service, offer an impressive line-up of high-end amenities including semi-private productivity pods, full-service restaurant-style dining, luxurious shower suites, clothes pressing, individual […]
Six months ago, we nominated Qantas’ new much-anticipated premium lounge at London Heathrow one of three lounges worth waiting for. After over a year of construction, rolling delays—in true Heathrow form—and radio silence from the airline, the new flagship club is now open, and it does not disappoint. Located at Terminal 3, The Qantas London Lounge spreads across […]
Priority Pass is a subscription program that unlocks the doors to over 1,000 airport lounges across 500 cities worldwide. Members enjoy a comfortable and relaxing experience at the airport typically reserved for premium or elite passengers—regardless of their airline or the class of service they’re traveling in. Historically, Priority Pass has focused primarily on independent lounges—clubs operated […]
