In a departure from its long-standing strategy, Alaska Airlines joined the oneworld alliance late March. On the heels of a smooth and successful integration, the carrier is cementing its collaboration with American Airlines, a fellow oneworld member. Customers will soon see enhanced connection opportunities in Seattle, reciprocal upgrades, and generally more “metal neutrality” to facilitate […]
British Airways is in the process of remodeling airport lounges worldwide, as part of a broad investment in premium cabins which includes new seats and upgraded catering. Out of the nine British Airways lounges in the US, two have already received the royal treatment: the new Boston lounge features dramatic views and a private First […]
San Francisco airport has a new shining star. Today, United unveiled the widely-anticipated and long-awaited Polaris Lounge, an exclusive haven for passengers traveling on the carrier’s long-haul transcontinental premium service. The lounge also welcomes Business and First Class customers departing on flights operated by Star Alliance partners, including Lufthansa, Singapore Airlines, EVA Air, and ANA. At […]
The main United Club at New York-Newark airport closed its doors permanently today, as the airline prepares to turn the venerable space into a posh United Polaris Lounge exclusively for international Business class passengers. Competition in the ground services arena for premium passengers is heating up, with American and United rolling out upgraded amenities and […]
United’s Polaris business class service took off to much hype over a year ago—the airline touted new private seats with all-aisle access and exclusive Polaris lounges at major hubs—but landing hasn’t been smooth. Despite notable improvements to the in-flight “soft product” including excellent bedding, enhanced meals, new china and silverware, and a myriad of small […]
When it comes to airport construction projects, nothing can be said to be certain, except high costs and delays. We take a look at three highly anticipated lounges which were due to open around mid-2017 or earlier, for which we’ll need to wait a little longer—or much longer. The Qantas Lounge at London Heathrow Construction […]
Updated Octber 2021 San Francisco, CA is both a major leisure destination and a key business hub. Despite geographical and geological boundaries, the city’s growth, fueled by the sun and the software industry, seems unstoppable. With over 800,000 residents, the city by the Bay is the most densely populated city in the US after New […]
We bring you up to speed on the latest developments in the lounge universe: United is preparing to open new United Club locations at Atlanta (ATL) and San Francisco (SFO) airports; Alaska Airlines is putting the final touches on the new Seattle-Tacoma (SEA) Board Room; Emirates has reopened their London Heathrow (LHR) lounge, and American […]
The Cathay Pacific Business and First Class Lounge at San Francisco airport (SFO) Terminal A has built a reputation as a gorgeous facility. The décor designed by firm Foster & Partners boasts high-end finishes, elegant furniture, and a relaxing, upper-scale vibe. But the club, built in 2011, has far outgrown its intended target customer base and suffers from […]
