Blog posts tagged: American Airlines

FIRST LOOK: American Flagship Lounge and Flagship First Dining DFW

It’s been three long years since American Airlines tantalized the industry by announcing a complete reboot of premium ground services, complete with elegant seating areas exclusively for elite and Business Class passengers, and a luxurious complimentary full-service dining experience for First Class customers. The largest US carrier promptly rolled out the new-generation Flagship Lounges at […]

The three major US airlines devalue airport lounge memberships

The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First […]

American Airlines launches new Flagship Lounge and Dining experiences at New York JFK

© American Airlines

Back in February 2016, we reported on American Airlines’ ambitious plans to renovate Admirals Clubs worldwide and roll out luxurious lounges for Business and First Class passengers. Fifteen months later, the airline’s premium passengers departing from New York JFK are finally able to sample the world’s largest airline’s new premium ground product. Deciphering the Flagship […]

The Great LAX Reshuffle: How To Find Your Lounge

Brace yourselves: the largest shake-up in the history of Los Angeles airport is about to begin. From Friday, May 12h through Wednesday, May 17th, night crews (and the occasional day crew) will achieve the seemingly impossible feat of relocating 15 airlines. The impetus behind one of the largest terminal swaps ever conceived is Delta’s major […]

American Airlines to close Admirals Clubs at Buffalo and San Juan airports; Miami lounge under renovation

American Airlines has embarked on an ambitious program to renovate their airport lounges, bringing additional power outlets, new furniture, and in some cases a brand new fresh design to Admirals Club clubs worldwide. While for the most part renovations have yet to happen — the airline claims that 9% of the updates are completed or underway — […]

The use of airline lounges as a marketing tool: history and innovation

We’re pleased to feature this guest post by our partner site Experience The Skies. Follow Experience The Skies for the latest on the aviation industry with a focus on route management, passenger experience and information technology.   Airline lounges provide a sanctuary for elite and high-yield passengers travelling around the world. They can be used as a […]

Alaska Airlines Board Room members to enjoy reciprocal access to American Airlines Admirals Clubs

Effective on August 15th, members of Alaska Airlines’ Board Room will enjoy access to the entire network of American Airlines Admirals Clubs when flying on Alaska Airlines or American Airlines. The new program, announced today, is an expansion of Alaska and American’s prior agreement, which granted Alaska Airlines’ Board Room members access to a handful of Admirals […]