Blog posts tagged: Star Alliance

Review: United Club Newark and Polaris Business Class, COVID-19 Edition

While domestic travel in the US is slowly ramping up—flights are increasingly full, and security lines have returned at most airports—COVID-19 has decimated international travel. In an effort to boost consumer confidence, airlines are aggressively touting enhanced hygiene protocols. But they’re not shedding much ink on service cutbacks, and especially those that impact intercontinental premium […]

New Orleans, Phoenix, Newark: three new United Clubs on the horizon

We’ve reached out to United to find out about the upcoming United Club at New Orleans airport, the airline’s strategy to cope with the demolition of Phoenix airport Terminal 2, and plans to mitigate chronic crowding at the Newark lounges. We have exciting news to share: United is building three new clubs. But patience will […]

Uniquely authentic: the new SWISS Alpine Lounge at Zurich airport

The last few years have seen Zurich airport undergo a quiet but effective transformation, with a steady delivery of thoughtful upgrades to operations and the overall passenger experience. Late last week, SWISS unveiled the culmination of three years of incremental design upgrades, with the opening of the more refined and authentically unique airport lounges: the […]

Air Canada imports the Cafe Lounge concept to Toronto

On Friday, Air Canada unveiled a new lounge concept at Toronto Pearson international airport Terminal 1. The new Air Canada Café is a bistro-style space exclusively for the airline’s domestic Business Class and Star Alliance Gold passengers. The Café experience revolves around a generous selection of grab-and-go fresh food and beverages that guests are encouraged […]

Inside the newly remodeled Star Alliance Lounge Paris

A handful of weeks ago, Star Alliance quietly unveiled the latest incarnation of its shared lounge at Paris Charles de Gaulle airport (CDG.) The club, situated in Terminal 1, is the home of ANA, Asiana, Egyptair, EVA, Ethiopian, THAI, Singapore Airlines, United, and Turkish Airlines among others. We took a peek at the remodel and […]

United announces new clubs at New Orleans and Raleigh-Durham, trials expanded food program

At United’s Polaris Lounge Los Angeles launch event, all eyes were on the airline’s posh new facilities for intercontinental business class passengers. But the management team also touched on some exciting upcoming United Club developments. The United Club is United’s membership-based lounge product. Premier Gold customers also receive access when traveling internationally. We sat down with Alex […]

FIRST LOOK: The United Polaris Lounge Houston

Another month, another new United Polaris Lounge. It seems like the slow roll-out of Polaris, United’s re-imagined intercontinental business class product, is starting to feel like a distant memory. The airline has picked up a healthy pace over the last few months, introducing a newly-configured aircraft with flat beds and all-aisle access every 10 days, and […]

FIRST LOOK: The new United Polaris Lounge shines at Newark airport

The United Polaris galaxy expanded ever so slightly today, as the airline unveiled the third Polaris Lounge location, at New York-Newark Liberty International airport (EWR.) A luxurious haven for passengers departing or arriving in United’s intercontinental premium cabin, the Polaris Lounge Newark is modeled on its predecessors at Chicago O’Hare and San Francisco, and boasts minutely […]

FIRST LOOK: United’s stunning new Polaris Lounge at San Francisco airport

San Francisco airport has a new shining star. Today, United unveiled the widely-anticipated and long-awaited Polaris Lounge, an exclusive haven for passengers traveling on the carrier’s long-haul transcontinental premium service. The lounge also welcomes Business and First Class customers departing on flights operated by Star Alliance partners, including Lufthansa, Singapore Airlines, EVA Air, and ANA. At […]