Blog posts: Blog

Delta raises the stakes with the opening of the first Delta One Lounge

The US airport lounge market has been shifting away from a “one-size-fits-all” approach, towards more segmentation: more products, designed for different types of customers. The launch of Delta’s first-ever Business Class only lounge at New York JFK this week cements this trend. Delta is coming to the party fashionably late: both United and American have […]

Amex unveils largest Centurion Lounge ever at Atlanta airport

The world’s busiest airport deserves the largest Centurion Lounge in the world. On February 14th, 2024, American Express unveiled its largest airport club ever at Hartsfield-Jackson Atlanta International Airport. At nearly 26,000 square feet, the lounge is packed with amenities, and it’s already shaping up to be a traveler’s favorite. In this post: American Express […]

United opens two remarkable new lounges in Denver

From drab to fab—United’s lounge-eligible customers at Denver International Airport are in for an exciting upgrade, where comfort and style take center stage. Last week, United finally shuttered its last 90s-style United Club at DEN Concourse B, and unveiled an impressive new three-story lounge—the airline’s largest systemwide. The opening of the Concourse B location comes […]

The Chase Sapphire Lounge by The Club Debuts in Boston

The airport lounge war is heating up. Two years after Chase announced its foray into the airport lounge market, the financial institution is finally about to cut the ribbon on its first Chase Sapphire Lounge by The Club in the US, at Boston Logan airport (BOS). The club will open on Tuesday, May 16, at […]

Airport lounge operators tackle crowding: what’s changing in 2023

Airport lounges in North America are more popular than ever. Originally intended as exclusive and serene retreats for well-heeled travelers, airport clubs have become chronically crowded. At peak times, popular lounges routinely have to turn customers away, and those who get in might need to fight the crowds to find a seat or grab a […]

The first Chase Sapphire Lounge opens in Hong Kong

Back in June 2021, Chase announced The Chase Sapphire Lounge by The Club, a network of airport lounges co-designed and branded in partnership with Airport Dimensions, a subsidiary of Collinson that is best known for “The Club” lounges throughout the US. Sixteen months later, The Chase Sapphire Lounge has finally come to life—at Hong Kong […]

The Last American Airlines Admirals Club Has Re-opened

At the start of the COVID-19 pandemic, American Airlines, like pretty much all airlines worldwide, shuttered a majority of its lounge network, especially those lounges located outside the US. Now, American’s last Admirals Club to close due to the COVID-19 pandemic has re-opened. The Admirals Club in London Heathrow’s Terminal 3 is open for business, […]