Blog posts: Blog

Airport lounge operators tackle crowding: what’s changing in 2023

Airport lounges in North America are more popular than ever. Originally intended as exclusive and serene retreats for well-heeled travelers, airport clubs have become chronically crowded. At peak times, popular lounges routinely have to turn customers away, and those who get in might need to fight the crowds to find a seat or grab a […]

The first Chase Sapphire Lounge opens in Hong Kong

Back in June 2021, Chase announced The Chase Sapphire Lounge by The Club, a network of airport lounges co-designed and branded in partnership with Airport Dimensions, a subsidiary of Collinson that is best known for “The Club” lounges throughout the US. Sixteen months later, The Chase Sapphire Lounge has finally come to life—at Hong Kong […]

The Last American Airlines Admirals Club Has Re-opened

At the start of the COVID-19 pandemic, American Airlines, like pretty much all airlines worldwide, shuttered a majority of its lounge network, especially those lounges located outside the US. Now, American’s last Admirals Club to close due to the COVID-19 pandemic has re-opened. The Admirals Club in London Heathrow’s Terminal 3 is open for business, […]

American Airlines Unveils New Admirals Club Lounge Design

American Airlines has unveiled its newest design for its network of Admirals Club lounges, and the looks are stunning. Gone are the days of hospital sterile interiors. American is really stepping up its lounge game, so let’s take a quick peek inside. New Lounge Designs American re-did its Admirals Club design just after the US […]

Denver and Washington D.C. Capital One Lounges Delayed

For Capital One cardholders, there’s some bad news – the planned Capital One Lounges at both Washington D.C. Dulles and Denver airports have been delayed into 2023. Capital One Lounges at IAD and DEN delayed While Capital One hasn’t provided a reason for the delayed openings beyond mentioning construction, the lounges in Washington D.C. and […]

Singapore Airlines Changes Guest Access Rules for Lounges

In an effort to better align themselves with Star Alliance lounge access rules for elite passengers, Singapore Airlines has updated its lounge access policies to restrict guest access to only passengers who are on the same exact flight as the lounge-eligible primary passenger. Singapore Airlines restricts lounge guest access Prior, a Singapore Airlines premium class […]

Alaska Airlines Changes Day Pass Access Rules

Alaska Airlines is changing the way its day passes work for its network of lounges, and unfortunately, some of the changes are not good. Alaska Lounge Day Pass Pricing Changing One of the first big changes is that the cost to enter an Alaska Lounge for the day will be $60, up from $50, a […]

Impressions of the Qantas First Lounge in Melbourne Australia

I recently travelled to the Qantas First Lounge in Melbourne, Australia and wanted to provide some first impressions of this lounge space, as I had never visited before. Entering the Qantas First Lounge Melbourne Entering the Qantas First Lounge Melbourne is pretty straightforward – you either need to be flying First Class on a oneworld […]

First Glance At The Chase Sapphire Lounge Experience

Chase recently announced that they will be opening lounges in several airports throughout the U.S. and internally, namely to compete with American Express and their Centurion Lounge offering, and Capital One and their premium Capital One Lounge offering. The first airports where these lounges will appear have been announced. At which airports will Chase Sapphire […]